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span{font-family:var(--font-devanagari);color:var(--muted);margin-top:1px;font-size:11px;display:block}.gov-header-divider{background:var(--border);width:1px;height:40px;margin:0 8px}.gov-digital-india{background:linear-gradient(135deg,#039,#06c);border-radius:4px;flex-shrink:0;align-items:center;gap:8px;padding:5px 10px;display:flex}.gov-digital-india span{color:#fff;letter-spacing:.1em;text-transform:uppercase;font-size:9px;font-weight:800;line-height:1.2}.gov-digital-india .di-logo{color:#039;background:#fff;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;font-size:10px;font-weight:900;display:flex}.gov-header-nav{align-items:center;gap:2px;margin-left:auto;display:flex}.gov-nav-link{color:var(--muted);border-radius:var(--radius);white-space:nowrap;background:0 0;border:1px solid #0000;padding:8px 12px;font-size:12px;font-weight:600;text-decoration:none;transition:color .15s,background .15s,border-color .15s}.gov-nav-link:hover{color:var(--accent-2);background:var(--surface-2)}.gov-nav-link.active{color:var(--accent);background:var(--surface-2);font-weight:700}[data-theme=contrast] .gov-nav-link{color:gold;border-color:#0000}[data-theme=contrast] .gov-nav-link:hover{background:#111;border-color:gold}.gov-nav-officer{background:var(--accent);color:#fff;border-radius:var(--radius);border:none;margin-left:8px;padding:8px 14px;font-size:12px;font-weight:700;transition:opacity .15s}.gov-nav-officer:hover{opacity:.85}[data-theme=contrast] .gov-nav-officer{color:#000;background:gold;border:2px solid gold}.gov-hamburger{border:1px solid var(--border);border-radius:var(--radius);background:0 0;margin-left:auto;padding:8px;display:none}.ticker-bar{background:var(--accent);color:#fff;border-bottom:1px solid #ffffff1f;align-items:center;padding:7px 0;font-size:11px;font-weight:600;display:flex;overflow:hidden}[data-theme=dark] .ticker-bar{background:#0b1329}[data-theme=contrast] .ticker-bar{color:gold;background:#000;border-bottom:1px solid gold}.ticker-label{background:var(--saffron);color:#000;letter-spacing:.08em;text-transform:uppercase;flex-shrink:0;align-items:center;height:100%;margin-right:16px;padding:0 12px;font-size:10px;font-weight:800;display:flex}[data-theme=contrast] .ticker-label{color:#000;background:gold}.ticker-track{white-space:nowrap;animation:35s linear infinite ticker-scroll;display:flex}.ticker-track span{opacity:.92;padding:0 32px}.ticker-track span:before{content:"◆";color:var(--saffron);margin-right:12px;font-size:8px}[data-theme=contrast] .ticker-track span:before{color:gold}@keyframes ticker-scroll{0%{transform:translate(0)}to{transform:translate(-50%)}}.gov-hero{background:linear-gradient(135deg,#0f2e5a 0%,#1a4a8a 50%,#0f2e5a 100%);padding:64px clamp(20px,8vw,120px) 72px;position:relative;overflow:hidden}[data-theme=contrast] .gov-hero{background:#000;border-bottom:2px solid gold}.gov-hero:before{content:"";background-image:url("data:image/svg+xml,%3Csvg width='60' height='60' xmlns='http://www.w3.org/2000/svg'%3E%3Ccircle cx='30' cy='30' r='1' fill='rgba(255,255,255,0.04)'/%3E%3C/svg%3E");background-size:30px 30px;position:absolute;inset:0}.gov-hero-inner{z-index:1;grid-template-columns:1fr 1fr;align-items:center;gap:48px;max-width:1200px;margin:0 auto;display:grid;position:relative}.gov-hero-eyebrow{letter-spacing:.2em;text-transform:uppercase;color:var(--saffron);margin-bottom:16px;font-size:10px;font-weight:800}.gov-hero-title{font-family:var(--font-serif);color:#fff;letter-spacing:-.02em;margin:0 0 20px;font-size:clamp(32px,4.5vw,56px);font-weight:600;line-height:1.1}[data-theme=contrast] .gov-hero-title{color:gold}.gov-hero-title em{color:var(--saffron);font-style:normal}.gov-hero-subtitle{color:#ffffffd1;max-width:520px;margin:0 0 32px;font-size:15px;line-height:1.75}[data-theme=contrast] .gov-hero-subtitle{color:gold}.gov-hero-actions{flex-wrap:wrap;gap:14px;display:flex}.gov-cta-card{background:var(--surface);border-radius:var(--radius-md);box-shadow:var(--shadow);cursor:pointer;text-align:left;border:2px solid #0000;flex-direction:column;gap:12px;padding:28px;transition:transform .2s,box-shadow .2s,border-color .2s;display:flex}.gov-cta-card:hover{box-shadow:var(--shadow-lg);border-color:var(--accent);transform:translateY(-4px)}[data-theme=contrast] .gov-cta-card{background:#000;border:2px solid gold}[data-theme=contrast] .gov-cta-card:hover{background:#111}.gov-cta-card .cta-icon{border-radius:50%;justify-content:center;align-items:center;width:48px;height:48px;font-size:22px;display:flex}.gov-cta-card .cta-icon.saffron{background:#ff99331f}.gov-cta-card .cta-icon.green{background:#1388081f}[data-theme=contrast] .gov-cta-card .cta-icon{background:#111;border:1px solid gold}.gov-cta-card h3{color:var(--ink);margin:0;font-size:16px;font-weight:700}.gov-cta-card p{color:var(--muted);margin:0;font-size:12px;line-height:1.5}.gov-cta-card .cta-arrow{color:var(--accent-2);align-self:flex-end;font-size:18px;font-weight:700}[data-theme=contrast] .gov-cta-card .cta-arrow{color:gold}.gov-hero-cards{grid-template-columns:1fr 1fr;gap:16px;display:grid}.stats-strip{background:var(--accent);color:#fff;grid-template-columns:repeat(4,1fr);padding:0 clamp(20px,6vw,80px);display:grid}[data-theme=dark] .stats-strip{background:#0b1329}[data-theme=contrast] .stats-strip{background:#000;border:2px solid gold}.stats-strip-item{text-align:left;border-left:1px solid #ffffff1f;padding:24px 0 24px 24px}.stats-strip-item:first-child{border-left:none;padding-left:0}.stats-strip-item b{font-family:var(--font-serif);color:#fff;margin-bottom:4px;font-size:clamp(24px,3vw,36px);font-weight:600;line-height:1;display:block}.stats-strip-item span{color:#ffffffa6;text-transform:uppercase;letter-spacing:.1em;font-size:10px;font-weight:600}[data-theme=contrast] .stats-strip-item b{color:gold}[data-theme=contrast] .stats-strip-item span{color:gold;opacity:.8}.gov-section{padding:72px clamp(20px,6vw,80px)}.gov-section-heading{text-align:center;margin-bottom:48px}.gov-eyebrow{letter-spacing:.2em;text-transform:uppercase;color:var(--accent-2);margin-bottom:12px;font-size:10px;font-weight:800}[data-theme=contrast] .gov-eyebrow{color:gold}.gov-section-title{font-family:var(--font-serif);color:var(--ink);letter-spacing:-.02em;margin:0;font-size:clamp(28px,3.5vw,44px);font-weight:600;line-height:1.15}.gov-section-title em{color:var(--accent-2);font-style:normal}.how-steps-grid{background:var(--border);border:1px solid var(--border);border-radius:var(--radius-md);grid-template-columns:repeat(3,1fr);gap:1px;max-width:1100px;margin:0 auto;display:grid;overflow:hidden}.how-step{background:var(--surface);padding:36px 32px;position:relative}.how-step-number{font-family:var(--font-serif);color:#0f2e5a0f;font-size:48px;font-weight:600;line-height:1;position:absolute;top:20px;right:20px}[data-theme=dark] .how-step-number{color:#ffffff0f}[data-theme=contrast] .how-step-number{color:#ffd7001a}.how-step-icon{width:52px;height:52px;color:var(--accent);background:#0f2e5a12;border-radius:50%;justify-content:center;align-items:center;margin-bottom:20px;font-size:22px;display:flex}[data-theme=dark] .how-step-icon{background:#38bdf81a}[data-theme=contrast] .how-step-icon{color:gold;background:#000;border:1px solid gold}.how-step h3{color:var(--ink);margin:0 0 10px;font-size:16px;font-weight:700}.how-step p{color:var(--muted);margin:0;font-size:13px;line-height:1.65}.cat-grid{grid-template-columns:repeat(5,1fr);gap:14px;max-width:1200px;margin:0 auto;display:grid}.cat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);cursor:pointer;flex-direction:column;min-height:220px;padding:24px 20px;transition:transform .2s,box-shadow .2s,border-color .2s;display:flex;position:relative}.cat-card:hover{box-shadow:var(--shadow-lg);border-color:var(--accent);transform:translateY(-6px)}[data-theme=contrast] .cat-card{background:#000;border:2px solid gold}.cat-card-mark{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:11px;font-weight:900;display:flex}.cat-card h3{font-family:var(--font-serif);color:var(--ink);margin:16px 0 8px;font-size:18px;font-weight:600;line-height:1.2}.cat-card p{color:var(--muted);flex:1;margin:0;font-size:11px;line-height:1.6}.cat-card-arrow{border:1px solid var(--border);width:30px;height:30px;color:var(--muted);background:var(--surface);border-radius:50%;justify-content:center;align-items:center;font-size:14px;transition:color .15s,border-color .15s;display:flex;position:absolute;bottom:18px;right:18px}.cat-card:hover .cat-card-arrow{color:var(--accent-2);border-color:var(--accent-2)}.gallery-section-head{grid-template-columns:1fr auto;align-items:end;gap:24px;margin-bottom:32px;display:grid}.resolved-gallery{grid-template-columns:repeat(3,1fr);gap:20px;display:grid}.gallery-compact{grid-template-columns:repeat(3,1fr)}.resolved-gallery article{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);transition:transform .2s,box-shadow .2s;animation:.4s both rise-in;overflow:hidden}.resolved-gallery article:hover{box-shadow:var(--shadow-lg);transform:translateY(-4px)}.gallery-photo{aspect-ratio:16/10;background:var(--surface-2);position:relative;overflow:hidden}.gallery-photo img{object-fit:cover;width:100%;height:100%;transition:transform .3s}.resolved-gallery article:hover .gallery-photo img{transform:scale(1.04)}.gallery-photo>span{background:var(--gov-green);color:#fff;letter-spacing:.04em;border-radius:20px;align-items:center;gap:4px;padding:3px 8px;font-size:9px;font-weight:800;display:flex;position:absolute;top:10px;right:10px}.gallery-card-copy{padding:16px}.gallery-card-copy p{text-transform:uppercase;letter-spacing:.1em;color:var(--accent-2);margin:0 0 6px;font-size:9px;font-weight:700}[data-theme=contrast] .gallery-card-copy p{color:gold}.gallery-card-copy h3{color:var(--ink);margin:0 0 4px;font-size:14px;font-weight:600;line-height:1.3}.gallery-card-copy small{color:var(--muted);margin-bottom:12px;font-size:10px;display:block}.gallery-card-copy>div{justify-content:space-between;align-items:center;display:flex}.gallery-card-copy>div b{font-family:var(--font-mono);color:var(--accent);font-size:9px;font-weight:700}[data-theme=contrast] .gallery-card-copy>div b{color:gold}.gallery-card-copy>div span{color:var(--muted);font-size:9px}.gallery-skeleton{background:var(--surface-2);border-radius:var(--radius-md);animation:1.5s infinite pulse;overflow:hidden}.gallery-skeleton i{aspect-ratio:16/10;background:var(--border);display:block}.gallery-skeleton b,.gallery-skeleton span{background:var(--border);border-radius:4px;height:14px;margin:12px;display:block}.gallery-skeleton span{width:60%;height:10px}.gallery-empty{text-align:center;color:var(--muted);grid-column:1/-1;padding:60px 24px}.gallery-empty span{color:var(--border);margin-bottom:16px;font-size:48px;display:block}.gallery-empty h3{font-family:var(--font-serif);color:var(--ink);margin:0 0 8px;font-size:22px}.gallery-empty p{max-width:400px;margin:0 auto 16px;font-size:13px;line-height:1.7}.gallery-note{border-radius:var(--radius-md);background:#ecfdf5;border:1px solid #bbf7d0;align-items:center;gap:12px;padding:14px 18px;font-size:12px;display:flex}[data-theme=dark] .gallery-note{background:#10b98114;border-color:#10b98133}[data-theme=contrast] .gallery-note{color:#0f0;background:#000;border:1px solid #0f0}.gallery-note>span{background:#d1fae5;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.gallery-note p{margin:0}.gallery-note b,.gallery-note small{display:block}.gallery-note b{color:var(--ink);font-size:12px}.gallery-note small{color:var(--muted);margin-top:2px;font-size:10px}.transparency-section{background:var(--accent);padding:72px clamp(20px,6vw,80px);position:relative;overflow:hidden}[data-theme=dark] .transparency-section{background:#0b1329}[data-theme=contrast] .transparency-section{background:#000;border:2px solid gold}.transparency-section:before{content:"";border:1px solid #ffffff0d;border-radius:50%;width:500px;height:500px;position:absolute;bottom:-300px;left:-250px}.transparency-inner{z-index:1;grid-template-columns:1fr 1fr;align-items:center;gap:64px;max-width:1200px;margin:0 auto;display:grid;position:relative}.transparency-copy .gov-eyebrow{color:var(--saffron)}.transparency-copy .gov-section-title{color:#fff}[data-theme=contrast] .transparency-copy .gov-section-title{color:gold}.transparency-copy p{color:#ffffffbf;margin:20px 0 28px;font-size:14px;line-height:1.75}[data-theme=contrast] .transparency-copy p{color:gold}.mini-chart-card{background:var(--surface);border-radius:var(--radius-md);box-shadow:var(--shadow);padding:28px}.chart-head{justify-content:space-between;align-items:flex-start;margin-bottom:20px;display:flex}.chart-head p{margin:0}.chart-head b{font-family:var(--font-serif);color:var(--ink);font-size:38px;font-weight:600;display:block}.chart-head small{color:var(--muted);margin-bottom:4px;font-size:10px;display:block}.chart-head span{border:1px solid var(--border);color:var(--muted);border-radius:3px;padding:5px 8px;font-size:9px}.chart-bars{border-bottom:1px solid var(--border);align-items:flex-end;gap:8px;height:120px;margin-bottom:10px;display:flex}.chart-bars i{background:var(--border);transform-origin:bottom;border-radius:2px 2px 0 0;flex:1;animation:.7s both bar-grow}.chart-bars i.filled{background:var(--accent-2)}.chart-foot{color:var(--muted);justify-content:space-between;font-size:9px;display:flex}[data-theme=contrast] .final-cta{background:#000;border-top:2px solid gold}.final-cta .gov-section-title{margin-bottom:20px}.final-cta p{color:var(--muted);margin:0 0 32px;font-size:15px}.btn{border-radius:var(--radius);cursor:pointer;white-space:nowrap;border:none;justify-content:center;align-items:center;gap:8px;padding:12px 20px;font-size:13px;font-weight:700;text-decoration:none;transition:all .18s;display:inline-flex}.btn:hover{transform:translateY(-1px)}.btn:disabled{opacity:.55;cursor:wait;transform:none}.btn-primary{background:var(--accent-2);color:#fff;box-shadow:0 4px 14px #ea580c4d}.btn-primary:hover{background:#c2410c;box-shadow:0 6px 20px #ea580c66}[data-theme=dark] .btn-primary{color:#020617}[data-theme=dark] .btn-primary:hover{background:#d97706}.btn-secondary{background:var(--accent);color:#fff}[data-theme=dark] .btn-secondary{color:var(--accent);border:1px solid var(--accent);background:#38bdf826}.btn-secondary:hover{opacity:.85}.btn-ghost{color:#fff;background:0 0;border:1.5px solid #fff6}.btn-ghost:hover{background:#ffffff14;border-color:#ffffffb3}.btn-outline{border:1.5px solid var(--border);color:var(--ink);background:0 0}.btn-outline:hover{border-color:var(--accent);color:var(--accent)}.btn-line{border:1.5px solid var(--accent);color:var(--accent);background:0 0}.btn-line:hover{background:var(--accent);color:var(--bg)}[data-theme=dark] .btn-line{border-color:var(--accent);color:var(--accent)}[data-theme=dark] .btn-line:hover{background:var(--accent);color:#020617}.btn-light{color:#0f2e5a;background:#fff;border:1.5px solid #fff}.btn-light:hover{background:#f1f5f9;border-color:#f1f5f9}[data-theme=dark] .btn-light{color:#020617;background:#fffffff2;border-color:#fff}[data-theme=dark] .btn-light:hover{background:#fff}[data-theme=contrast] .btn-light{color:#000;background:gold;border:2px solid gold}[data-theme=contrast] .btn-light:hover{color:gold;background:#000}.btn-small{padding:7px 12px;font-size:11px}.btn-large{padding:14px 24px;font-size:14px}[data-theme=contrast] .btn-primary{color:#000;background:gold;border:2px solid gold}[data-theme=contrast] .btn-ghost,[data-theme=contrast] .btn-outline{color:gold;border:2px solid gold}[data-theme=contrast] .btn-secondary{color:#000;background:gold;border:2px solid gold}[data-theme=contrast] .btn-line{color:gold;background:0 0;border:2px solid gold}[data-theme=contrast] .btn-line:hover{color:#000;background:gold}.app{background:var(--bg);min-height:100vh;transition:background .2s}.portal-header{background:var(--surface);border-bottom:2px solid var(--border);z-index:990;height:68px;box-shadow:var(--shadow-sm);align-items:center;gap:16px;padding:0 clamp(12px,4vw,40px);display:flex;position:sticky;top:0}.portal-title{border-left:1px solid var(--border);color:var(--ink);align-items:center;gap:8px;margin-left:4px;padding-left:20px;font-size:11px;font-weight:700;display:flex}.portal-title>span{background:var(--accent-3);border-radius:50%;width:7px;height:7px}.portal-user{align-items:center;gap:10px;margin-left:auto;display:flex}.portal-user>button{color:var(--muted);cursor:pointer;border-radius:var(--radius);background:0 0;border:none;padding:6px 10px;font-size:11px;transition:background .15s}.portal-user>button:hover{background:var(--surface-2)}.portal-user-avatar{width:34px;height:34px;color:var(--accent);border:2px solid var(--border);background:#0f2e5a1a;border-radius:50%;justify-content:center;align-items:center;font-size:11px;font-weight:800;display:flex}[data-theme=dark] .portal-user-avatar{background:#38bdf81a}[data-theme=contrast] .portal-user-avatar{color:gold;background:#000;border:2px solid gold}.portal-user p{margin:0}.portal-user b,.portal-user small{display:block}.portal-user b{color:var(--ink);font-size:11px;font-weight:700}.portal-user small{color:var(--muted);margin-top:1px;font-size:9px}.portal-shell{background:var(--bg);grid-template-columns:220px 1fr;min-height:calc(100vh - 68px);display:grid}.sidebar{background:var(--accent);flex-direction:column;padding:20px 12px;display:flex}[data-theme=dark] .sidebar{background:#0b1329}[data-theme=contrast] .sidebar{background:#000;border-right:2px solid gold}.sidebar nav{gap:4px;display:grid}.sidebar nav button{color:#ffffffa6;border-radius:var(--radius);text-align:left;cursor:pointer;background:0 0;border:none;align-items:center;gap:12px;padding:11px 12px;font-size:11px;font-weight:600;transition:background .15s,color .15s;display:flex}.sidebar nav button span{text-align:center;width:20px;font-size:9px;font-weight:800}.sidebar nav button.active,.sidebar nav button:hover{color:#fff;background:#ffffff1a}[data-theme=contrast] .sidebar nav button{color:gold}[data-theme=contrast] .sidebar nav button.active,[data-theme=contrast] .sidebar nav button:hover{background:#111;border:1px solid gold}.sidebar-help{border-radius:var(--radius-md);background:#ffffff0f;margin-top:auto;padding:16px}[data-theme=contrast] .sidebar-help{background:#111;border:1px solid gold}.sidebar-help>span{color:#fff;background:#ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:28px;height:28px;font-size:12px;display:flex}.sidebar-help b{color:#fff;margin-top:10px;font-size:11px;display:block}.sidebar-help p{color:#ffffff8c;margin:4px 0 8px;font-size:9px;line-height:1.5}.sidebar-help a{color:var(--saffron);font-size:10px;font-weight:700}[data-theme=contrast] .sidebar-help b{color:gold}[data-theme=contrast] .sidebar-help p{color:gold;opacity:.7}[data-theme=contrast] .sidebar-help a{color:gold}.admin-sidebar nav button span{border-radius:var(--radius);letter-spacing:.04em;border:1px solid #fff3;justify-content:center;align-items:center;width:28px;height:28px;font-size:7px;display:flex}.admin-sidebar nav button.active span{border-color:var(--saffron);background:var(--saffron);color:#000}.workspace{min-width:0;padding:36px 40px 70px}.workspace-heading{justify-content:space-between;align-items:flex-end;margin-bottom:28px;display:flex}.workspace-heading h1{font-family:var(--font-serif);color:var(--ink);margin:0;font-size:30px;font-weight:600}.workspace-heading>div>p{color:var(--muted);margin:6px 0 0;font-size:12px}.eyebrow{color:var(--accent-2);letter-spacing:.18em;text-transform:uppercase;margin:0 0 8px;font-size:9px;font-weight:800}[data-theme=contrast] .eyebrow{color:gold}.metric-row{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:20px;display:grid}.metric{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:20px;animation:.4s both rise-in;position:relative;overflow:hidden}.metric:before{content:"";background:var(--accent);border-radius:var(--radius) 0 0 var(--radius);width:3px;position:absolute;top:0;bottom:0;left:0}.metric-blue:before{background:var(--link)}.metric-green:before{background:var(--accent-3)}.metric-coral:before{background:var(--accent-2)}.metric>span{text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-size:9px;font-weight:800;display:block}.metric>b{font-family:var(--font-serif);color:var(--ink);margin:10px 0 3px;font-size:28px;font-weight:600;display:block}.metric>small{color:var(--muted);font-size:9px}[data-theme=contrast] .metric{border:2px solid gold}[data-theme=contrast] .metric:before{background:gold}.queue-date{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);color:var(--muted);padding:10px 14px;font-size:10px;font-weight:600}.queue-date b{color:var(--accent-3);margin-left:6px}.workspace-section{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);margin-top:14px;overflow:hidden}.table-heading{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:18px 22px;display:flex}.table-heading h2{font-family:var(--font-serif);color:var(--ink);margin:0;font-size:18px;font-weight:600}.table-heading p{color:var(--muted);margin:3px 0 0;font-size:10px}.table-heading>button{color:var(--accent-2);cursor:pointer;background:0 0;border:none;font-size:10px;font-weight:700}[data-theme=contrast] .table-heading>button{color:gold}.citizen-list{padding:0 20px}.complaint-row{border:none;border-bottom:1px solid var(--border);background:var(--surface);text-align:left;cursor:pointer;grid-template-columns:auto 1fr auto 120px 24px;align-items:center;gap:16px;width:100%;padding:16px 0;transition:background .15s;animation:.4s both 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small{font-size:9px;font-weight:700}.timeline-step.complete{color:var(--accent-3)}.timeline-step.complete>span{border-color:var(--accent-3);background:var(--accent-3);color:#fff}.timeline-step.current>span{box-shadow:0 0 0 5px #15803d26}.modal-backdrop{z-index:9000;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#020617a6;place-items:center;padding:20px;display:grid;position:fixed;inset:0;overflow-y:auto}.modal{background:var(--surface);border-radius:var(--radius-md);width:min(100%,540px);max-height:calc(100vh - 40px);box-shadow:var(--shadow-lg);border:1px solid var(--border);padding:36px;animation:.28s cubic-bezier(.16,1,.3,1) both modal-in;position:relative;overflow-y:auto}.modal-wide{width:min(100%,820px)}[data-theme=contrast] .modal{background:#000;border:2px solid gold}.modal-close{border:1px solid var(--border);background:var(--surface);cursor:pointer;width:32px;height:32px;color:var(--muted);border-radius:50%;justify-content:center;align-items:center;font-size:18px;line-height:1;transition:all .15s;display:flex;position:absolute;top:16px;right:16px}.modal-close:hover{color:var(--ink);border-color:var(--ink)}[data-theme=contrast] .modal-close{color:gold;border:1px solid gold}.modal h2{font-family:var(--font-serif);color:var(--ink);margin:0 40px 12px 0;font-size:26px;font-weight:600;line-height:1.2}.modal-lede{color:var(--muted);margin:0 0 20px;font-size:13px;line-height:1.65}.form-progress{align-items:center;margin:20px 0 28px;display:flex}.form-progress span{color:var(--muted);align-items:center;gap:8px;font-size:11px;font-weight:700;display:flex}.form-progress span i{border:1px solid var(--border);border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:10px;font-style:normal;font-weight:800;display:flex}.form-progress span.active{color:var(--ink)}.form-progress span.active i{background:var(--accent-2);color:#fff;border-color:var(--accent-2)}.form-progress em{background:var(--border);flex:1;height:1px;margin:0 12px}.complaint-form label,.update-form label{color:var(--ink);gap:6px;margin-bottom:16px;font-size:11px;font-weight:700;display:grid}.complaint-form input,.complaint-form textarea,.complaint-form select,.track-form input,.update-form textarea,.update-form select{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--ink);border-radius:var(--radius);outline:none;padding:11px 13px;font-size:13px;transition:border-color .15s,box-shadow .15s}.complaint-form input:focus,.complaint-form textarea:focus,.complaint-form select:focus,.track-form input:focus,.update-form textarea:focus,.update-form select:focus{border-color:var(--accent-2);box-shadow:0 0 0 3px #ea580c1a}[data-theme=contrast] .complaint-form input,[data-theme=contrast] .complaint-form 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article{gap:12px;padding:0 0 18px;display:flex;position:relative}.history article:before{content:"";background:var(--border);width:1px;position:absolute;top:22px;bottom:0;left:9px}.history article:last-child:before{display:none}.history article>i{background:var(--accent-3);color:#fff;z-index:1;border-radius:50%;flex:0 0 20px;justify-content:center;align-items:center;width:20px;height:20px;font-size:8px;font-style:normal;font-weight:800;display:flex}.history article b{color:var(--ink);font-size:12px;font-weight:700}.history article p{color:var(--muted);margin:3px 0;font-size:11px;line-height:1.55}.history article small{color:var(--muted);font-size:9px}.admin-workspace{animation:.28s both rise-in}.admin-workspace>.workspace-section{margin-top:16px}.admin-toolbar{border-bottom:1px solid var(--border);grid-template-columns:minmax(240px,1fr) 180px auto;align-items:end;gap:12px;padding:18px 22px;display:grid}.admin-toolbar 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1.2fr;gap:16px;display:grid}.analytics-summary>.workspace-section{margin-top:0}.resolution-ring-card{justify-content:center;align-items:center;gap:28px;padding:28px;display:flex}.resolution-ring{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:150px;height:150px;display:flex}.resolution-ring>div{background:var(--surface);text-align:center;border-radius:50%;place-content:center;width:102px;height:102px;display:grid}.resolution-ring b{font-family:var(--font-serif);color:var(--ink);font-size:30px;font-weight:600}.resolution-ring span{color:var(--muted);text-transform:uppercase;font-size:9px}.resolution-ring-card h2{font-family:var(--font-serif);color:var(--ink);margin:0 0 12px;font-size:19px;font-weight:600}.resolution-ring-card p{color:var(--muted);margin:6px 0;font-size:11px}.resolution-ring-card p strong{color:var(--ink);margin-right:4px;font-size:15px}.resolution-ring-card 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i{background:var(--accent-2);border-radius:50%;width:8px;height:8px;position:absolute}.info-orbit i:first-child{top:70px;left:38px}.info-orbit i:nth-child(2){top:150px;right:12px}.info-orbit i:nth-child(3){bottom:-3px;left:155px}.info-content{position:relative}.info-section{padding:90px clamp(20px,8vw,120px)}.info-section+.info-section{border-top:1px solid var(--border)}.info-section-heading{max-width:720px;margin-bottom:50px}.info-section-heading h2,.info-band h2,.two-column h2,.info-cta h2{font-family:var(--font-serif);letter-spacing:-.03em;font-weight:600}.info-section-heading h2,.info-band h2,.two-column h2{color:var(--ink);margin:0;font-size:clamp(32px,3.5vw,52px)}.info-section-heading h2 em{color:var(--accent-2);font-style:normal}.info-section-heading>p:last-child{color:var(--muted);margin-top:12px;font-size:14px;line-height:1.7}.process-list{max-width:1000px;margin-left:auto}.process-list article{border-top:1px solid var(--border);grid-template-columns:60px 1fr 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solid gold}.status-explainer{border-radius:var(--radius);background:#ffffff1f;grid-template-columns:1fr 1fr;gap:1px;display:grid;overflow:hidden}.status-explainer article{background:#ffffff0d;padding:22px}.status-explainer b{font-family:var(--font-serif);color:#fff;font-size:17px}.status-explainer p{color:#ffffffa6;margin:6px 0 0;font-size:11px}.two-column{grid-template-columns:1fr 1fr;align-items:center;gap:80px;display:grid}.two-column>div>p:not(.eyebrow){color:var(--muted);max-width:600px;font-size:14px;line-height:1.8}.sla-card,.contact-card{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-md);padding:36px}.sla-card span,.contact-card span{color:var(--muted);text-transform:uppercase;letter-spacing:.14em;font-size:9px;font-weight:800;display:block}.sla-card b{font-family:var(--font-serif);color:var(--ink);margin:12px 0 0;font-size:44px;font-weight:600;display:block}.sla-card p,.contact-card 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p{color:var(--muted);margin:0;font-size:12px;line-height:1.7}.check-list{gap:14px;margin:0;padding:0;list-style:none;display:grid}.check-list li{color:#fff;align-items:center;gap:12px;font-size:13px;display:flex}.check-list span{background:#ffffff26;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;font-size:11px;display:flex}.text-link{color:var(--accent-2);margin-top:14px;font-size:13px;font-weight:700;display:inline-block}.text-link:hover{text-decoration:underline}[data-theme=contrast] .text-link{color:gold}.contact-card a{font-family:var(--font-serif);color:var(--ink);overflow-wrap:anywhere;margin:12px 0;font-size:22px;display:block}.privacy-summary{z-index:2;background:var(--accent);color:#fff;box-shadow:var(--shadow-lg);border-radius:var(--radius-md);grid-template-columns:200px 1fr;align-items:center;gap:36px;margin:-36px clamp(20px,8vw,120px) 0;padding:26px 32px;display:grid;position:relative}[data-theme=dark] .privacy-summary{border:1px solid var(--border);background:#0b1329}[data-theme=contrast] .privacy-summary{background:#000;border:2px solid gold}.privacy-summary span,.privacy-summary b{display:block}.privacy-summary span{color:#fff9;text-transform:uppercase;letter-spacing:.14em;font-size:9px;font-weight:700}.privacy-summary b{color:#fff;margin-top:4px;font-size:13px}.privacy-summary p{color:#ffffffb3;margin:0;font-size:12px;line-height:1.7}.policy-layout{grid-template-columns:200px 1fr;align-items:start;gap:72px;display:grid}.policy-layout>nav{border-left:1px solid var(--border);display:grid;position:sticky;top:24px}.policy-layout>nav a{color:var(--muted);padding:9px 16px;font-size:11px}.policy-layout>nav a:hover{color:var(--accent-2);border-left:2px solid var(--accent-2);margin-left:-1px}.policy-copy{max-width:720px}.policy-copy article{border-bottom:1px solid var(--border);margin-bottom:56px;padding:0 0 56px;scroll-margin-top:28px}.policy-copy article:last-child{border-bottom:none;margin-bottom:0}.policy-copy h2{font-family:var(--font-serif);color:var(--ink);margin:0 0 14px;font-size:34px}.policy-copy article>p:not(.eyebrow){color:var(--muted);font-size:14px;line-height:1.9}.contact-layout{grid-template-columns:.8fr 1.2fr;align-items:start;gap:60px;padding:80px clamp(20px,6vw,80px) 110px;display:grid}.contact-options{background:var(--border);border:1px solid var(--border);border-radius:var(--radius-md);grid-template-columns:1fr 1fr;gap:1px;display:grid;overflow:hidden}.contact-options article{background:var(--surface);min-height:200px;padding:26px}.contact-options article>span{color:var(--accent-2);font-family:var(--font-serif);margin-bottom:12px;font-size:26px;display:block}.info-footer{background:var(--accent);color:#fff;grid-template-columns:1fr 1fr 1fr;align-items:center;gap:36px;padding:44px clamp(20px,6vw,80px);display:grid}[data-theme=dark] .info-footer{background:#0b1329}[data-theme=contrast] .info-footer{background:#000;border-top:2px solid gold}.info-footer p{color:#ffffffa6;margin:10px 0 4px;font-size:13px}.info-footer span{color:#fff6;font-size:10px}.info-footer nav{grid-template-columns:1fr 1fr;gap:14px;font-size:11px;font-weight:600;display:grid}.info-footer nav a{color:#ffffffa6}.info-footer nav a:hover{color:#fff}[data-theme=contrast] .info-footer p,[data-theme=contrast] .info-footer nav a{color:gold}.gov-footer{color:#94a3b8;background:#0a1929;padding:48px clamp(20px,6vw,80px) 0}[data-theme=dark] .gov-footer{border-top:1px solid var(--border);background:#020617}[data-theme=contrast] .gov-footer{background:#000;border-top:2px solid gold}.gov-footer-main{border-bottom:1px solid #ffffff14;grid-template-columns:2fr 1fr 1fr 1fr;gap:48px;padding-bottom:40px;display:grid}[data-theme=contrast] .gov-footer-main{border-bottom:1px solid gold}.gov-footer-brand 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